Income Benefits and Supports
What is COVID-19?
COVID-19 is the infectious disease caused by the most recently discovered coronavirus. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019.
How can I protect myself and prevent the spread of disease?
You can reduce the chances of being infected or spreading COVID-19 by taking some simple precautions:
Regularly and thoroughly clean your hands with soap and water.
Maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing.
Avoid touching eyes, nose and mouth.
Make sure to cover your mouth and nose with your bent elbow or tissue
Stay home if you feel unwell.
Avoid contact with people who are sick.
2019 COVID-19 Self-assessment
If you think you have COVID-19 symptoms or have been in close contact with someone who has it, use this self-assessment to help determine if you need to seek further care.
If you are feeling unwell with any of the following symptoms:
Fever, new cough or difficulty breathing (or a combination of these symptoms)?
Muscle aches, fatigue, headache, sore throat, runny nose or diarrhea? Symptoms in young children may also be non-specific (for example, lethargy, poor feeding).
And have experienced any of the following:
Have you travelled outside of Canada in the last 14 days?
Does someone you are in close contact with have COVID-19 (for example, someone in your household or workplace)?
Are you in close contact with a person who is sick with respiratory symptoms (for example, fever, cough or difficulty breathing) who recently travelled outside of Canada?
If you answered YES to these questions, you should seek clinical assessment for COVID-19 over the phone. Call before you go and let them know you have used this SELF-ASSESSMENT.
Contact your primary care provider (for example, family doctor). Let them know that you have used this self-assessment tool.
Contact Telehealth Ontario at 1-866-797-0000 and speak with a registered nurse. Let them know that you have used this self-assessment tool.
Contact your local public health unit
If you start to experience worsening symptoms, please visit your local emergency department.
If you answered NO to these questions, it is unlikely that you have COVID-19.
Continue to monitor your health for a full 14 days after your return to Ontario or have contact with someone who is ill. If you develop any new symptoms, please seek clinical assessment and testing for COVID-19.
Learn more about self-monitoring.
Government of Ontario
Ontario Ministry of Health
Public Health Ontario
Public Health Agency of Canada – COVID-19
Public Health Agency of Canada – Travel Advice
Ministry of Health – Self Assessment
How to self-monitor – COVID-19
How to Self-isolate – COVID-19
What you need to know to help you and your family stay healthy
Ministry of Health Information Sheets in Multiple Languages
Catholic Community Services of York Region
o 905-770-7040 Ext 241
York support Service Network
o 1-888-695-0070; Crisis: 1-855-310-COPE (2673)
Canadian Mental Health Association – York Region
Kids Help Phone
York Hills Centre for Child, Youth & Families
Support People with Self-isolating
Support to Employees
Canada Revenue Agency
o Information on support for individuals and businesses
Government of Canada
o Resources for Canadian businesses
Canadian Federation of Independent Business
o Information on employee lay-offs, work sharing programs, EI, etc. Employee Assistant Program (EAP) o 1-800-268-5211
World Health Organization
o Getting your workplace ready for COVID-19
Information on employee lay-offs, work sharing program, EI, etc.
There is increasing phishing and malicious activities using the COVID-19/CORONA Pandemic as a lure. Organizations and individuals are strong recommended to email hygiene/phishing best practices to defend against this increased activity.
More information regarding cyber protection and fraud can be found at the following websites:
Tips for Cyber Security:
- Do not click on any attachments from unknown sender as they can contain viruses and spyware.
- Beware of unknown or unsolicited emails, text messages or phone calls from individuals or organizations prompting you to click on an attachment or link.
- Watch for spelling and formatting errors while internet browsing or emailing.
- Users not to use the same password for all their accounts; different passwords for different accounts is the best practice.
- Do not share your credentials with anybody